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Terms & Conditions

Please ensure that you take the time to read and review the terms of conditions of us and privacy policy, before using the website or services of Arrow Services. Use of or accessing any services provided Arrow Services website indicates you are in agreement to be legally bound by these terms.

Should you not consent to these terms and conditions, you are not permitted to use or register for any services provided by arrowservices.co.

We may update or change these terms and conditions at any time, but will notify you of any changes implemented. By registering for an account or using our services, this signifies your agreement with the most recent terms and conditions.

The website and services on offer at arrowservices.co are under the ownership and operation of Anwar Enterprises FZE with registered office address, SRTI Park in the Emirate of Shar¬jah, U.A.E.

Accounts

In order to access any of our services, customers must register for an account through our website and when creating an account provide an email address and password. If you suspect anyone other than the intended user has access to your account, please notify Arrow Services. Arrow Services will not be liable for losses resulting from accounts being accessed being unauthorised users.

It is required that users enter personal information into the registration page in order to create an account. Our privacy policy outlines the way in which personal information is used and if you have any queries relating to this, please refer to the privacy policy.

When using the website and our services, it is the responsibility of the user to adhere to these terms and conditions. Use of our services in a way that could damage the business is strictly forbidden.

Liability Limitations

It is not the responsibility of Arrow Services for any direct or indirect damage that might be caused by the use of its website or services. Damages might include, but are not limited to, data, loss of profits, interruption of services or unavailable resources. The company bears no responsibility for claims from third-party organisations, loss of personal data, profits, or consequences of fraudulent behaviour. Customers agree to hold Arrow Services harmless against all losses and damages arising from the utilisation or attempted use of services in accordance with these terms and conditions.

Cease of Services

By accepting these terms and conditions, customers recognise that Arrow Services holds the right to cease their access to any or all services at any time and for any reason. Membership may also be revoked if there is evidence that users have not adhered to these terms and conditions.

Restrictions on Age

In order to register for an account and use our services, users must be 18 or over to accept full responsibility for accepting these terms and conditions.

Products

Arrow Services offers online business courses and e-learning materials, which are subject to the terms and conditions outlined herein. Please note that the company reserves the right to cancel, interrupt, or reschedule any of the materials without prior notice. To access course materials, customers must create and register for an account.

It is important to note that completion of these materials will not result in the attainment of official academic credit.

Payments

Customers are responsible for accurately selecting the intended Product before initiating payment. Before any payments can be made, a customer will be required to register for an account. All payments can be conducted using credit or debit cards, with immediate processing. The transaction will be reflected on the customer's bank statement under ANWARAS, UAE.

Delivery

All our products are digital and will be delivered electronically via email. All our customers need to ensure the email used when registering is correct and accessible. Delivery is usually immediate but can take up to 24 hours. Should our products not be delivered to customers within 24 hours please contact us immediately so that we can rectify this issue.

Refunds & Cancellations

In the event a customer wishes to get a refund due to dissatisfaction, a written request must be submitted within 7 days of downloading the product material. Refund requests outside this timeframe will not be considered valid. The refunded amount may take up to 10 working days to appear in the customer's bank statement. Refunds are granted in our sole discretion unless its due to a fault of our own.

As our products are delivered quickly sometimes cancellation is not possible. If you change your mind and wish to cancel, please contact us as soon as possible. If the product has already been delivered you will need to contact us and request for a refund instead.

Rights Associated with Intellectual Property

Upon completing the account registration process and agreeing to these terms and conditions, customers will be granted a non-exclusive, non-transferable, and revocable license to access and use the provided services. Any form of redistribution, republishing, or transfer of the content is strictly prohibited.

Guarantees

All services presented by Arrow Services, along with associated information, are provided in their current state, without any warranty, including implied warranties of merchantability, fitness for a specific purpose, or non-infringement. The company does not assure uninterrupted, error-free service or freedom from viruses.

Law & Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of the jurisdiction of the UAE. Any dispute, controversy, or claim arising out of or relating to this agreement, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the rules of a recognised arbitration institution mutually selected by the parties.

The place of arbitration shall be determined through mutual agreement. Each party hereby submits to the non-exclusive jurisdiction of the courts located within the agreed-upon jurisdiction for the purpose of any legal action or proceeding arising out of or related to this agreement.

Contact Us

If you have any questions or queries relating to any of the content within these terms and conditions, please contact us at support@arrowservices.co.